Flowroute has released a new platform to help developers offer carrier-grade messaging capabilities within their applications and services. The new SMS capabilities enable developers to simplify the integration of text messaging into their offerings.
By unifying calling and messaging on a single phone number, through one provider with a single API, companies are able to create customer experiences that deliver consistent, personalized interactions leveraging both voice and text-based communications.
The first three application modules, written in Python, include phone number masking, two-factor authentication, and appointment reminders. The program is designed to speed the implementation of SMS messaging into applications as the initial application containers include:
– Phone number masking: Through SMS proxying, developers can buy and provision from a pool of text-enabled phone numbers to anonymously bridge concurrent buyer-seller interactions. This is essential in marketplace application use cases which require anonymous communication via text messaging.
– Two-factor authentication: This provides an extra layer of security for users by applying two-factor authentication within web and mobile applications. By providing developers with a high degree of configurability, interactions are secured by sending and validating a PIN via SMS.
– Appointment reminders: Developers can enable applications to send appointment reminders and confirmation messages to users via SMS.